Discover · Measure · Redesign
Automate a good process, not a broken one.
We map, measure, and redesign operational workflows so automation runs on a process that already works.
Process mining, shadowing, time studies, and BPMN 2.0 target-state design. The discipline behind preventing most automation failures.
Is this you?
If any of these sound familiar, you're in the right place.
- Automating a broken process and locking in the broken version
- Undocumented workflows held in a few people's heads
- Audit and controls gaps you discover after an automation ships
- Cycle times and exception rates nobody is measuring
What's included
Capabilities built for production.
Process mining
Event-log analysis on your ERP, CRM, and ticketing data to surface the real process, not the diagram.
Shadowing & interviews
Qualitative layer - we sit with operators, capture tribal knowledge, and find exceptions.
BPMN 2.0 design
As-is and to-be diagrams, handoff maps, and controls overlays.
Controls & audit
Built-in SOX, financial-services, and ISO alignment for regulated environments.
SLAs & KPIs
Quantified targets: cycle time, error rate, first-pass yield, and exception rate.
Change management
Stakeholder alignment, communication plan, and operator training materials.
How it ships
What the architecture actually looks like.
A reference view of how the moving parts fit together. Every engagement adapts the canvas to your stack, your data, and your governance — but the bones are these.
How we deliver
A predictable path from scoping to production.
- 1
Scope
Which processes, which systems, which owners.
- 2
Measure
Mining and shadowing to quantify the status quo.
- 3
Redesign
Target-state design with controls and SLAs.
- 4
Handover
Documentation, training, and the automation-ready spec.
Outcomes
Outcomes we aim for.
30-60%
Typical cycle-time reduction
BPMN 2.0
Standardised diagrams
Audit-ready
Controls documented
Featured case · Shared Services / BPO
40% faster month-end close with process redesign, RPA, and real-time close dashboards.
A top-5 LATAM shared-services centre reduced month-end close from 7 to 4.2 days by redesigning AR and intercompany workflows, automating 14 bots, and launching a real-time close cockpit.
40%
Faster month-end close
14
Bots in production
1
Real-time close cockpit
Read the full case“We stopped debating close status and started closing faster.”
Related services
Often delivered together.
Consultancy
Automation strategy that gets implemented: delivered as an execution-ready plan, not a slide deck.
ExploreRPA
UiPath Partner. Production-grade RPA that keeps operating over time.
ExploreBusiness Intelligence
Production-grade BI that puts process and automation KPIs in operators' and executives' hands.
Explore
FAQ
Frequently asked questions
Ready to ship an automation that actually runs?
Book a 30-minute discovery call with a senior automation lead. You'll leave with a written use-case summary and a rough scope — no commitment, no slide deck.