Discover · Measure · Redesign
We map, measure, and redesign operational workflows so automation runs on a process that already works.
Process mining, work observation, time studies, and BPMN 2.0 target-state design establish a measurable baseline before implementation.
What's included
Event-log analysis on your ERP, CRM, and ticketing data to surface the real process, not the diagram.
Qualitative layer - we sit with operators, capture tribal knowledge, and find exceptions.
As-is and to-be diagrams, handoff maps, and controls overlays.
Built-in SOX, financial-services, and ISO alignment for regulated environments.
Quantified targets: cycle time, error rate, first-pass yield, and exception rate.
Stakeholder alignment, communication plan, and operator training materials.
How it is delivered
A reference view of how the moving parts fit together. Every engagement adapts the canvas to your stack, your data, and your governance — but the bones are these.
How we deliver
Which processes, which systems, which owners.
Mining and shadowing to quantify the status quo.
Target-state design with controls and SLAs.
Documentation, training, and the automation-ready spec.
Outcomes
30-60%
Typical cycle-time reduction
BPMN 2.0
Standardised diagrams
Audit-ready
Controls documented
Featured case · Shared Services / BPO
A Latin American shared-services center reduced month-end close from 7 to 4.2 days by redesigning AR and intercompany workflows, automating 14 workflows, and launching a real-time close dashboard.
40%
Faster month-end close
14
Bots in production
1
Real-time close cockpit
Read the full case“We stopped debating close status and started closing faster.”
Related services
Automation strategy that gets implemented: delivered as an execution-ready plan, not a slide deck.
UiPath Partner. Production-grade RPA that keeps operating over time.
Production-grade BI that puts process and automation KPIs in operators' and executives' hands.
FAQ
Use the first conversation to confirm fit, identify the information required for a business case, and agree on a practical next step.
